Flight attendant Jennifer noticed the “intruder” immediately. She plastered on a professional but cold smile and walked briskly to the front row.
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“Excuse me, Ma’am,” she said in a tone reserved for unruly children. “I think you’re lost. Let me see your boarding pass, and I’ll escort you to your seat in Economy.”
Arlene didn’t even turn her head. She kept watching the runway.

“I’m not lost, dear,” she replied quietly but firmly. “This is my seat. 1A.”
Jennifer began to lose patience. She had seen passengers like this hundreds of times: confused elderly people or scammers trying to score a free upgrade.
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